Privacy Policy
Last updated: July 2026.
Riviera Supply Co. (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your data when you visit our website rivierasupply.com or when you contact us through our contact form.
1. Who We Are
The data controller is:
Riviera Supply Co.
Slavka Curuvije 29
11000 Belgrade
Serbia
Email: info@rivierasupply.com
2. What Data We Collect
When you fill out the contact form on our website, we collect the following data:
- First and last name
- Email address
- Phone number
- Hotel / property name and location
- Number of rooms
- Brand you are interested in
- How you heard about us
- The content of your message
When you sign up for our newsletter, we collect your email address.
When you visit our website, certain technical data is automatically collected through cookies and analytics tools – more on this in section 6.
3. Why We Collect Your Data
We use your data exclusively for the following purposes:
- Responding to your enquiry – when you fill out the contact form, we use your data to respond to you and provide relevant information about our products and services.
- Sending newsletters – if you have subscribed, we will occasionally send you news and updates. You can unsubscribe at any time.
- Improving our website – we use anonymous analytics data to understand how visitors use our website.
4. Legal Basis for Processing Data
We process your data on the basis of:
- Your consent – when you fill out the contact form or sign up for the newsletter.
- Legitimate interest – for the purpose of improving our services and website.
5. How Long We Retain Your Data
We retain your data for as long as necessary to fulfil the purpose for which it was collected:
- Contact form data – up to 2 years from the last communication.
- Newsletter subscription – until you unsubscribe.
- Analytics data – anonymously, in accordance with the policies of the analytics tools we use.
6. Cookies
Our website uses cookies to function properly and to help us understand how visitors use the site. We use the following types of cookies:
- Necessary cookies – essential for the website to function. They cannot be disabled.
- Analytics cookies – help us understand how visitors use our website (e.g. Google Analytics). They collect anonymous data.
- Marketing cookies – used to display relevant content. They are activated only with your consent.
You can manage your cookie preferences through the banner displayed on your first visit to the site, as well as through your browser settings.
7. Sharing Data with Third Parties
We do not sell or share your data with third parties for marketing purposes. We may share data only with:
- Service providers who assist us in managing the website and communications (e.g. hosting provider, email service), who are obliged to store your data in accordance with the law.
- Competent authorities – exclusively in the case of a legal obligation.
8. Your Rights
In accordance with the Law on Personal Data Protection of the Republic of Serbia and the GDPR, you have the right to:
- Request access to your personal data that we hold.
- Request the correction of inaccurate data.
- Request the deletion of your data (“right to be forgotten”).
- Withdraw your consent at any time.
- Lodge an objection to the processing of your data.
- Request data portability.
To exercise any of these rights, please contact us at: info@rivierasupply.com
9. Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Our website uses SSL encryption (HTTPS).
10. Links to Third-Party Websites
Our website may contain links to third-party websites (e.g. the websites of brands we work with). We are not responsible for the privacy policies of those websites and recommend that you review them independently.
11. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. All changes will be published on this page with an updated date. We recommend that you check it periodically.
12. Contact
If you have any questions regarding this Privacy Policy or the way we process your data, please feel free to contact us:
Riviera Supply Co.
Email: info@rivierasupply.com